All / Freeware / Mobile

Customer Service Software



Size: 1.8 MB | License: Shareware | Price: US$19.95
Category: Miscellaneous
AnswerChat Chat with your site's visitors and turn them into customers. AnswerChat is the low-cost customer service solution.
Size: 448.2 KB | License: Shareware | Price: US$95.95 | Category: Calendar and Schedule
Type Pilot Managing technical support may require that you type standard answers over and over again. Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will replace it with the required phrase or a paragraph. Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us."...

OS: Windows
Software Terms: Customer, Key, Service, Shortcut, Software, Support, Tech, Technical, Techsupport
 
 
Size: 151.0 KB | License: Shareware | Price: US$27 | Category: Misc. Applications
Queuing Model Excel Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).

OS: Windows
Software Terms: Bizpep, Business, Costs, Customer, Excel, Flow, Line, Maximize, Minimize, Model
Size: 3.0 MB | License: Demo | Category: Misc. Applications
Prop Web PropWeb is proven technology from PCAONLINE.com that provides everything you need for the best in customer service and saves you money. Features include news groups, support forums, reporting ability, contact management, asset management, order processing, call management, and email.

OS: Windows
Software Terms: Asset Tracking, Crm, Customer Service Software, Help Desk
 
 
Size: 6.1 MB | License: Shareware | Price: US$99.95 | Category: Misc. Applications
CyberDialer Basic With CyberDialer, dialing phone numbers is as easy as clicking your mouse. Works with any 'head-set / microphone' compatible telephone that connects to the computer's modem. Keep Your Hands Free' to update and call a potential of 16 MILLION customer records with CyberDialer's 'all-in-one' Telephone Dialer Customer Service Program. SAVES MONEY AND TIME and PAYS FOR ITSELF ' by eliminating the cost of mis-dialed phone numbers. To be used by...

OS: Windows
Software Terms: Cdial, Customer Service, Cyberdialer, Database, Dental, Dentist, Dial, Dialer, Doctor, Headset
Size: 10.5 MB | License: Shareware | Price: US$249 | Category: E-Commerce
LiveServiceDesk Powerful and affordable live customer software. LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again.

OS: Windows
Software Terms: Customer Service Software, Customer Support Software, Live Customer Service, Live Help, Live Help Software, Live Service Software, Live Support Software
Size: 650.0 KB | License: Shareware | Price: US$19 | Category: Misc. Applications
Vuechat Vuechat: The Ultimate Solution for Customer Service. Create a new level of convenience for your customer! Vuechat allows customers to contact you through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a representative, you can converse with up to 6 conversations simultaneously.

OS: Windows, Mac, Linux, Cross-platform, Unix
Software Terms: Affiliate, Client, Commission, Customer, Customer Service Software, Customer Support Software, Distribute, Representative, Resell, Server
Size: 39.4 MB | License: Demo | Price: US$199 | Category: Misc. Server Tools
SightMax SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. SightMax has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Chat Conferencing and Operator 'Coaching', Operator Initiated Chat, Secure Chats, Canned Responses, Co-Browse and more...

OS: Windows
Software Terms: Chat Room, Chat Technical Support, Crm, Customer Service Software, Free Live Support Chat Software, Humanclick, Live Chat, Live Chat Software, Live Chat Support, Live Customer Service Chat
Size: 9.8 MB | License: Demo | Price: US$39 | Category: Misc. Applications
Daffodil CRM Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which...

OS: Cross-platform
Software Terms: Crm Software, Crm Solution, Customer Relationship Management, Daffodil Crm, Open Source Crm
Size: 494.0 KB | License: Shareware | Price: US$18.95 | Category: Miscellaneous
AliveChat AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Some features include proactive sales chat, unlimited operator and client chat sessions, real-time site monitoring, repeat visitors identification, full customization, and site metrics and performance analysis tools.

OS: Windows
Software Terms: Boldchat, Chat Technical Support, Crm, Customer Service Software, Free Live Chat Software, Free Live Support Chat Software, Humanclick, Live Chat Software, Live Chat Support, Live Customer Service Chat
Size: 3.3 MB | License: Shareware | Price: US$19 | Category: Enterprise Software
VueChat Express VueChat Express is a technology that enables a web based Customer Service solution on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

OS: Windows, Mac, Linux, Unix
Software Terms: Business, Chat, Client, Corporations, Crm, Customer, Customer Service Software, Customer Support Software, Enterprise, Express
Size: 4.5 MB | License: Freeware | Category: Misc. Applications
Boldchat Operator Client .NET Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets. Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid...

OS: Windows
Software Terms: Chat, Contact, Contact Manager, Contacts, Crm, Customer, Customers, Email, Email Management, Email Manager
Size: 3.1 MB | License: Freeware | Category: Enterprise Software
eTalkup Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service. Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they...

OS: Windows
Software Terms: Crm, Help Desk, Live Chat, Live Customer Service, Live Customer Support, Live Help, Live Person, Live Support, Web Analytics, Web Statistics
Size: 28.7 MB | License: Shareware | Price: US$69.95 | Category: E-Commerce
Customer Manager for Workgroup Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. Customer Manager For Workgroup is a must-have schedule management tool for any company and individual specializing service. It's perfect to plan working hours, keep track of scheduled appointments and orders. The program gives you a customizable...

OS: Windows
Software Terms: Appointment, Appointments, Calendar, Client Management, Client Manager, Client Tracking, Customer Manager, Customer Service Software, Employee Scheduling, Organizer
Size: 4.9 KB | License: Commercial | Price: US$147 | Category: Miscellaneous
Omnistar Help Desk Software Solution Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site's visitors and create a comprehensive web based knowledgebase. Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website...

OS: Windows, Mac, Linux, Palm, Unix, Pocket PC, MS-DOS, AS/400, OS/2, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Java
Software Terms: Customer Service, Help Desk, Live Chat