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Help Desk Software Reviews



Size: 1.9 MB | License: Shareware | Price: US$900
Category: Misc. Applications
LBE Web Helpdesk Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed...
Size: 455.0 KB | License: Shareware | Price: US$20 | Category: Visual Basic
Defect Tracker Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.

OS: Windows, Mac, Linux, Unix, System 7, System 7.1, System 7.5, System 7.5.1, System 7.5.3, System 7.5.5
Software Terms: Change Management, Configuration Management, Configuration Management Software, Configuration Management Tools, Help Desk, Help Desk Software, Project Planning, Quality Management, Software Development Tools, Software Testing
Size: 9.9 MB | License: Shareware | Price: US$199 | Category: Finance Software
Help Desk Software - Service Log for Access Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration

OS: Windows
Software Terms: Call Centre, Call Centre Software, Call Logging, Callcentre, Desk, Help, Help Desk, Help Desk Software, Helpdesk, Helpdesk Software
Size: 45.1 MB | License: Demo | Price: US$995 | Category: Misc. Applications
BridgeTrak Help Desk Software Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based...

OS: Windows
Software Terms: Bug, Desk, Help, Help Desk Software, Software, Ticket, Tracking, Trouble
Size: 542.1 KB | License: Demo | Price: US$349 | Category: Enterprise Software
Jitbit HelpDesk Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk support software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install,...

OS: Windows
Software Terms: Asp Net, Base, Desk, Help, Hepdesk, Issue, Knowledge, Support, Ticket, Tracking
Size: 975.0 KB | License: Shareware | Price: US$29.95 | Category: Advanced Browsers
Macros Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.

OS: Windows
Software Terms: Help Desk, Help Desk Software, Help Desk Solution, Keyboard Layout, Keyboard Shortcut, Macro, Macros, Type, Web Based Help Desk, Windows Hot Key
Size: 30.5 MB | License: Shareware | Price: US$990 | Category: Project Management
Instant Business Network The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast. Enabling Continuous, Re-Usable, & Measurable Business Value - The Instant Business Network Software is a well balanced software application that caters to a variety of user types. This...

OS: Windows
Software Terms: Collaboration, Help Desk, Instant Messaging, Project Management
Size: 54.0 MB | License: Freeware | Category: Enterprise Software
Web Help Desk Software - Free Ed. (.dmg) Intuitive web based free help desk software by Web Help Desk includes: Incident Management - Knowledge Base - LDAP / AD Sync - Two-way Email Integration - Reporting. Unrestricted Web Help Desk Lite Edition features for Mac OS X server installation. No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical...

OS: Mac
Software Terms: Help Desk, Mac, Os X, Osx, Web Help Desk
Size: 4.9 KB | License: Commercial | Price: US$147 | Category: Miscellaneous
Omnistar Help Desk Software Solution Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site's visitors and create a comprehensive web based knowledgebase. Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website...

OS: Windows, Mac, Linux, Palm, Unix, Pocket PC, MS-DOS, AS/400, OS/2, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Java
Software Terms: Customer Service, Help Desk, Live Chat
Size: 21.6 MB | License: Shareware | Category: Security and Encryption
JiJi Help Desk Password Reset JPR is a web service that allows users to reset their password. It supports Help Desk Delegation. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity. JiJi Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your...

OS: Windows
Software Terms: Help Desk, Password Manager, Password Reset, Service Desk
Size: 21.6 MB | License: Shareware | Category: Security and Encryption
Help Desk Password Reset Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password Reset Software can help your organization to reduce costs, improve security, and increase productivity. The Help Desk admin can securely reset password or unlock account for the managed users....

OS: Windows
Software Terms: Forgotten Password, Help Desk, Password Change, Password Manager, Password Reset, Password Reset Manager, Reset My Password
Size: 15.3 MB | License: Shareware | Price: US$79 | Category: Business
EasyService Help Desk EasyService - it's the Help Desk system for registration and watching requests from users in network. EasyService - it's the Help Desk system for registration and watching requests from users in network. Main program's features: Registration and watching users' requests in network TCP/IP (remote access support); 3 levels of the requests...

OS: Windows
Software Terms: Help Desk, Requests Registration, Service Desk
Size: 11.9 MB | License: Demo | Price: US$2490 | Category: Misc. Applications
InsTIL InsTIL help desk software has a modular, pre-integrated set of six modules that allows you to choose the functionality your business needs, with scalability to address growing needs. InsTIL Service Desk is a comprehensive set of software product offerings designed to improve IT service levels and productivity, Deliver best practices & standardization and align IT for delivery of value to Business.

OS: Windows
Software Terms: Asset Management, Asset Tracking, Change Management, Help Desk, It Change Management, It Help Desk, It Service Management, Itil Change Management, Itil Service Desk, Service Desk Software
Size: 16.8 MB | License: Demo | Price: US$150 | Category: Enterprise Software
Polar Help Desk Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal. Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk...

OS: Windows
Software Terms: Computer Technical Support, Customer Support, Help Desk, Online Technical Support, Technical Support, Trouble Ticket, Web Based Help Desk
Size: 21.6 MB | License: Shareware | Price: US$1 | Category: Security and Encryption
Active Directory Help Desk Password Reset Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password Reset Software can help your organization to reduce costs, improve security, and increase productivity. The Help Desk admin can securely reset password or unlock account for the managed users....

OS: Windows
Software Terms: Change Your Password, Forgotten Password, Help Desk Software, Password Change, Password Manager, Password Reset, Password Reset Manager, Reset My Password, Reset Your Password, Service Desk Software