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All / Freeware
Help Desk Log
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This help desk program allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledge base, and manage your service-level agreements. The program can be customized to your requirements and comes with more than 130 pre-defined reports. |
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This free software is used to quickly log trouble ticket calls. This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ? help desk? application. The software has three primary functions, input new support calls,...
OS: Windows Software Terms: Call Center Software, Callcenter, Crm, Customer Support Software, Help Desk Software, Helpdesk |
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Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration
OS: Windows Software Terms: Call Centre, Call Centre Software, Call Logging, Callcentre, Desk, Help, Help Desk, Help Desk Software, Helpdesk, Helpdesk Software |
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Trellis Desk 1. Trellis Desk 1.0RC1
OS: Linux Software Terms: Accord, Accord 5, Accord Five, Accord5, Accordfive, Arrow, Desk, Five, Groupthink, Help Desk |
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Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site's visitors and create a comprehensive web based knowledgebase. Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website...
OS: Windows, Mac, Linux, Palm, Unix, Pocket PC, MS-DOS, AS/400, OS/2, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Java Software Terms: Customer Service, Help Desk, Live Chat |
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This multi-user help desk program system offers standard helpdesk request processing in addition to inventory management, knowledge base, network diagramming, service status reporting and change management. It can also be used by IT support companies to automate their administration and keep track of their clients' help requests. Clients log into a Web interface to check on the progress of their requests and view how many hours they have...
OS: Software Terms: Customer Support Software, Help Desk, Help Desk Software, Help Desk Solution, Help Desk Support Software, It Help Desk, Service Desk, Support Software |
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This help desk program allows you to log support calls and jobs for anything ranging from help desks to problem tracking with products and services.
OS: Software Terms: |
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Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your call center. Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your call center. Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to...
OS: Windows, XP, 2000, 98, NT Software Terms: |
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: Help Desk Software, Asset Management software, Configuration Management, ITIL Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: TE Problem Management and Incident Management TE Change Management TE Knowledge Management TE Dashboards for real time...
OS: Windows Software Terms: Help Desk, Help Desk Software, Helpdesk, Internal Help Desk, It Support, It Support Desk, Support Desk, Tech Support |
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Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
OS: Windows Software Terms: Help Desk, Help Desk Software, Help Desk Solution, Keyboard Layout, Keyboard Shortcut, Macro, Macros, Type, Web Based Help Desk, Windows Hot Key |
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Allows Playlists to be setup on each side of the desk and mixed together as you would with a real mixing desk. Also allows you to record the output. Desgined to keep costs down. Looks and feels like a real mixing desk.
OS: Windows Software Terms: Audio, Computerised, Desk, Drama, Mini Studio, Mixing, Schools, Sound |
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Help desk application designed for medium enterprises HelpDesk software is shared by all members of a support area. The most important being first point of contact for the helpdesk; (the staff that receive job requests for later resolution), where accuracy and appropriate decision making must be...
OS: Windows Software Terms: Call, Call Log, Call Tracker, Log, Log Call, Track |
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The Desk Drive application was designed to solve a really annoying problem. The Desk Drive application was designed to solve a really annoying problem. You pop a USB thumb drive or DVD into your computer and then you have to open Window's Explorer and find the mapped drive or folder.
Desk Drive adds a desktop icon...
OS: Windows Software Terms: |
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Help Desk Software, Asset Management software, Configuration Management, ITIL. Help Desk Software, Asset Management software, Configuration Management, ITIL. HelpSTAR is a complex and professional software designed to better assist your customers.HelpSTAR supports ITIL processes for best-practice service management,...
OS: Software Terms: Best Help Desk Software, Change Management, Help Desk Software, Help Desk Technology, Helpdesk, Helpstar, Incident Management, Itil Help Desk Software, Problem Management, Service Desk |
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An intuitive software that automatically routes and any form of requests The Web Help Desk x64 is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your...
OS: Windows Software Terms: X64 Automatic Router, X64 Intuitive Tracker, X64 Route, X64 Route Request, X64 Router, X64 Tracker |