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Customer Support Tracker



Size: 2.5 MB | License: Shareware | Price: US$199
Category: Enterprise Software
iTrack Enterprise (Access 97) iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email. Using the web interface, users can submit queries from their web browser.
Size: 2.4 MB | License: Shareware | Price: US$199 | Category: Enterprise Software
iTrack Enterprise iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email. Using the web interface, users can submit queries from their web browser.

OS: Windows
Software Terms: Bug, Computer, Customer, Helpdesk, Problem, Relationship, Resolution, Service, Tracking
Size: 37.4 MB | License: Demo | Price: US$129 | Category: Enterprise Software
iTrack Enterprise iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email.

OS: Windows
Software Terms: Customer, Helpdesk, Inventory, It, Management, Network, Relationship, Service, Support, User
Size: 1.2 MB | License: Shareware | Price: US$29.95 | Category: E-mail Add-ons
AnswerTool Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response. Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve...

OS: Windows
Software Terms: Customer Support, Email Response Management, Faq, Frequently Asked Question, Help Desk Software, To Do List
Size: 448.2 KB | License: Shareware | Price: US$95.95 | Category: Calendar and Schedule
Type Pilot Managing technical support may require that you type standard answers over and over again. Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will replace it with the required phrase or a paragraph. Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us."...

OS: Windows
Software Terms: Customer, Key, Service, Shortcut, Software, Support, Tech, Technical, Techsupport
Size: 1.3 MB | License: Freeware | Category: Miscellaneous
LigneDirecte Basic Ligne Directe will enable you to interact in real-time with the visitors of your website. Features include chatting with simultaneous visitors. The application will add a human touch to your website and improve your customer and support services. The basic version is available in English and French.

OS: Windows
Software Terms: Chat, Chatting, Customer, Help, Interact, Ligne Direct, Live, Live Help, Monitoring, Real
Size: 16.6 MB | License: Freeware | Category: Card & Casino Games
Bugsys Club The Best Online Gaming Experiences all at one website. Gangsters and Gaming- what a great combination. 24 hour Support plus Live Help from customer services with full Poker knowledge. Full customer support for Casino. Community Forum for meeting people and interacting with players. Share your wins and bad beats with others, along with tips on how to play. We Promise future development of all software, and many new games to come.

OS: Windows
Software Terms: Casino, Casino Sof, Hold Em, Omaha, Online Poker, Poker, Poker Leagues, Poker Software, Poker Tournaments, Real Money
Size: 7.6 MB | License: Freeware | Category: E-mail Add-ons
GroupMail :: Free Edition Take the effort out of your email newsletters; email marketing campaigns, mass email and customer support with highly personalized messages. GroupMail Free Edition makes communicating with large lists of recipients easy. This email management and marketing solution takes the time and effort out of sending email newsletters, announcing new products or services to your customers or running an email marketing campaign. It is also ideal for customer support or for...

OS: Windows
Software Terms: Bulk Email Program, Email Html Software, Email Marketing Software, Email Newsletters, Free Bulk Email, Free Group Email Software, Group Email Programs, Group Mail, Groupmail, Marketing Software
Size: 12.7 MB | License: Shareware | Price: US$349.99 | Category: Enterprise Software
DataTrack System The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk,...

OS: Windows
Software Terms: Call Center, Customer Support, Defect Tracking, Help Desk Software, Helpdesk, Helpdesk Software, Issue Tracking, Support Management, Trouble Ticket, Work Order Management
Size: 9.9 MB | License: Demo | Price: US$19.99 | Category: Presentation Tools
ICU Conference The best sales, customer support and conferencing solution in the world just dropped on your lap - want to know how to use it? We're not exaggerating. This technology is what the Internet was created for. With it you can talk to your customers while you look them in the eye. You can share files and run each others desktops. Do some serious troubleshooting, work out an idea on a white board. And of course email, multipoint conferencing,...

OS: Windows
Software Terms: Application Sharing, Conferencing, Ip, Multipoint, Video, Voice
Size: 3.8 MB | License: Shareware | Price: US$199 | Category: Miscellaneous
Cute Live Support Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact Cute Live Suppport is a real-time online chat support based on AJAX technology. This live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. It has a host of exciting...

OS: Windows
Software Terms: Asp.net, Live Chat Support, Live Customer Support, Live Online Support, Live Support
Size: 542.1 KB | License: Demo | Price: US$349 | Category: Enterprise Software
Jitbit HelpDesk Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk support software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install,...

OS: Windows
Software Terms: Asp Net, Base, Desk, Help, Hepdesk, Issue, Knowledge, Support, Ticket, Tracking
Size: 1.2 MB | License: Demo | Price: US$99 | Category: Chat Rooms
ASP Chat Script Source Code ASP PHP based live customer support web chat script source code helps webmaster clients site visitors provides business solutions software set up online meeting interaction secure conversation improve clients satisfaction productivity trust Download ASP PHP Live Customer Support Web Chat script source code which offer secure and fast connection between clients and support executives for conversation, chat, messaging and online conference. It provides complete business solution...

OS: Windows
Software Terms: Admin, Asp, Chat, Client, Code, Communica, Customer, Download, Live, Meeting
Size: 1.4 MB | License: Shareware | Price: US$23.95 | Category: Communications
Live Chat miOOt is a visitor tracking and live chat tool, It captures the visitor's info on a real time basis and provides opportunity to initiate a communication channel with the visitor to your web site. miOOt Live Chat allows your web site visitors to connect to your company representatives and have their questions answered instantly by clicking on a live chat button embedded on your web site. miOOt Live Chat is a 100% hosted, on-demand live chat...

OS: Windows
Software Terms: Chat, Crm, Customer Support, Invite Chat, Live Chat, Live Chat Software, Live Help, Live Support, Ticket System, Visitor Tracking Live Chat
Size: 4.3 MB | License: Shareware | Price: US$1195 | Category: Business
ActiveXperts Helpdesk System ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to improve response times to customers and improve accuracy of the...

OS: Windows
Software Terms: Change, Foundation, Help Desk, Helpdesk, Incident, Itil, Itsmf, Management, Problem, Servicdesk