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Customer Service



Size: 24.6 MB | License: Demo | Price: US$495
Category: Enterprise Software
Barracuda Customer relationship management system for the growing customer-oriented sales and service enterprise. Easy-to-access features include customer and contact management, activity scheduling and tracking, order processing, customer service, inventory and agreement logging, management reporting and an interactive telemarketing module.
Size: 3.3 MB | License: Shareware | Price: US$19 | Category: Enterprise Software
VueChat Express VueChat Express is a technology that enables a web based Customer Service solution on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

OS: Windows, Mac, Linux, Unix
Software Terms: Business, Chat, Client, Corporations, Crm, Customer, Customer Service Software, Customer Support Software, Enterprise, Express
Size: 90.0 KB | License: Freeware | Category: Databases
Web-based CSM Software This is a Access 2010 web-based Customer Service Management Software. This is a Access 2010 web-based Customer Service Management Software. It designs for customer service work order management. If your business involves installation, maintenance and service of equipment this database software may be perfect for...

OS: Windows
Software Terms:
Size: 151.0 KB | License: Shareware | Price: US$27 | Category: Misc. Applications
Queuing Model Excel Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).

OS: Windows
Software Terms: Bizpep, Business, Costs, Customer, Excel, Flow, Line, Maximize, Minimize, Model
Size: 650.0 KB | License: Shareware | Price: US$19 | Category: Misc. Applications
Vuechat Vuechat: The Ultimate Solution for Customer Service. Create a new level of convenience for your customer! Vuechat allows customers to contact you through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a representative, you can converse with up to 6 conversations simultaneously.

OS: Windows, Mac, Linux, Cross-platform, Unix
Software Terms: Affiliate, Client, Commission, Customer, Customer Service Software, Customer Support Software, Distribute, Representative, Resell, Server
Size: 1.1 MB | License: Shareware | Price: US$14.99 | Category: Databases
Tree Service If you do any tree services, such as removal, pruning, chipping or any other such services, this software is for you. Now you can keep track of all past tree service jobs. You can tell what customer hires you the most, or the least. Keeptrack of telephone numbers, addresses and much more info for each customer you work for. You can search by dates, addresses,names and much more. Keep comments or special notes or other important information.

OS: Windows
Software Terms: Tree Business Software, Tree Doctor, Tree Removal, Tree Service, Tree Service Software, Tree Services
Size: 3.1 MB | License: Freeware | Category: Enterprise Software
eTalkup Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service. Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they...

OS: Windows
Software Terms: Crm, Help Desk, Live Chat, Live Customer Service, Live Customer Support, Live Help, Live Person, Live Support, Web Analytics, Web Statistics
Size: 1.8 MB | License: Shareware | Price: US$19.95 | Category: Miscellaneous
AnswerChat Chat with your site's visitors and turn them into customers. AnswerChat is the low-cost customer service solution.

OS: Windows
Software Terms: Answerchat, Call Center, Chat, Client Chat, Crm, Customer Service, Ecrm, Instant Messaging, Live Help, Messages
Size: 14.2 MB | License: Commercial | Price: US$895 | Category: E-mail Stationery
Email Responder Save time and money with multi-user automated email response management. Respond to email in seconds! Email Responder analyzes mail, assigns it automatically, and selects the right pre-written templates to personalize replies. Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email customer service process, reduce...

OS: Windows
Software Terms: Automated Email, Automated Email Response, Automated Reply, Cost Reduction, Crm, Customer Relationship, Customer Relationship Management, Customer Service, Email Response Management, Email Template
Size: 9.8 MB | License: Demo | Price: US$39 | Category: Misc. Applications
Daffodil CRM Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which...

OS: Cross-platform
Software Terms: Crm Software, Crm Solution, Customer Relationship Management, Daffodil Crm, Open Source Crm
Size: 4.7 MB | License: Shareware | Price: US$89 | Category: Enterprise Software
Request Tracker Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

OS: Windows
Software Terms: Crm, Customer Relations Management, Customer Resource Management, Customer Service, Kms, Resource Management, Service Report, Work, Workorder Database
Size: 9.3 MB | License: Shareware | Price: US$99 | Category: Misc. Applications
Easy-CSS For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the...

OS: Windows
Software Terms: Appointment, Calendar, Call Center, Contract, Crm, Crm Software, Customer, Customer Request, Customer Service, Customer Service And Support
Size: 4.5 MB | License: Demo | Category: Misc. Network Tools
BeAnywhere This software lets you see and control your customer computer as if you were there. This software lets you see and control your customer computer as if you were there. Boost your support productivity and reduce the need to dispatch technicians to the customer's place. Speed up problem resolution and improve the customer...

OS:
Software Terms: Be Anywhere, Beanywhere, Desktop Sharing, Help Desk, Helpdesk Software, Live Support, Online Customer Support, Remote Access, Remote Assistance, Remote Control
Size: 50.0 KB | License: Freeware | Category: Finance Software
Invoice4 for HanDBase Simple Invoice program you can use at a point of sale to give a customer an idea of what it will cost for your service.

OS: Windows
Software Terms: Auto, Automobile, Automobiles, Autos, Car, Cars, New York, Saver, Screen, Screensaver
Size: 34.0 MB | License: Shareware | Price: US$29.95 | Category: Misc. Applications
OfficeGenie Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day...

OS: Windows
Software Terms: Call Tracking, Customer Management, Office, Service, Telemarketing