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Call Centers



Size: 3.6 MB | License: Demo | Price: US$150
Category: Enterprise Software
noteNOW noteNOW® is a real time messaging system specifically designed for internal company networks. noteNOW combines the core features of email with the real time presence of instant messaging into a single, simple, lightweight system.
Size: 2.3 MB | License: Shareware | Price: US$39.95 | Category: Internet Phones
Advanced Call Center An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others. An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and...

OS: Windows
Software Terms: Call, Call Forward, Call Recording, Caller, Caller Id, Conversation, Monitor, Paging, Phone, Record
Size: 45.1 MB | License: Demo | Price: US$995 | Category: Misc. Applications
BridgeTrak Help Desk Software Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based...

OS: Windows
Software Terms: Bug, Desk, Help, Help Desk Software, Software, Ticket, Tracking, Trouble
Size: 82.5 MB | License: Freeware | Category: Miscellaneous
TERAVoice Server TERAVoice is a high-performance telephony platform for Windows that can implement any type of telephony application like voicemail, automated attendants, voice menus, waiting queues for call centers and custom IVR applications. TERAVoice can also act as a VoIP (Voice over IP) gateway for bridging calls from PSTN to H.323 terminals and computers for inbound and outbound calls.

OS: Windows
Software Terms: Api, Bridge, Dialogic, Gatekeeper, Gateway, H.323, H323;voip, Isdn, Ivr, Javascript
Size: 12.7 MB | License: Shareware | Price: US$349.99 | Category: Enterprise Software
DataTrack System The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk,...

OS: Windows
Software Terms: Call Center, Customer Support, Defect Tracking, Help Desk Software, Helpdesk, Helpdesk Software, Issue Tracking, Support Management, Trouble Ticket, Work Order Management
Size: 2.0 MB | License: Shareware | Price: US$375 | Category: Finance Software
Call Accounting Mate Call Accounting Mate is an industrial strength, fast and reliable call accounting software that can be used in institutions such as offices, hospitals, universities, and organizations that need to allocate telecom costs to individuals or departments. Call Accounting Mate is an industrial strength, fast and reliable call accounting software package that can be used in institutions such as offices, hospitals, universities, and organizations that need to allocate telecom costs to various...

OS: Windows
Software Terms: Call Accounting Software, Hotel Billing, Phone Software, Telemanagement, Telephone Billing
Size: 231.4 KB | License: Shareware | Price: US$27.5 | Category: Internet Phones
Uplink Skype to Sip Adapter Uplink connects SIP protocol VoIP calls to the proprietary Skype phone network. It works in both directions. Uplink connects SIP protocol VoIP calls to the proprietary Skype phone network. It works in both directions. The SIP protocol has become the industry standard for VoIP. Thousands of telephone companies, IP phone manufacturers and virtual IP...

OS: Windows
Software Terms: Adapter, Asterisk Skype, Sip, Sip To Skype, Skype, Skype Adapter, Skype To Sip, Skype To Sip Converter, Voip Adapter
Size: 4.3 MB | License: Shareware | Price: US$1195 | Category: Business
ActiveXperts Helpdesk System ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to improve response times to customers and improve accuracy of the...

OS: Windows
Software Terms: Change, Foundation, Help Desk, Helpdesk, Incident, Itil, Itsmf, Management, Problem, Servicdesk
Size: 8.3 MB | License: Shareware | Price: US$49.95 | Category: Icons
Perfect Phone Icons Enhance communication applications with ready-made, royalty-free phone icons. Designed by professional artists, Perfect Phone Icons are both stylish and easily recognizable. There are 61 icons in the set, all sharing common style, colors and gamma to make perfect layout in your communication project. Designed to speed up the development of online communication portals, phone tools, mobile applications and call centers, Perfect Phone Icons...

OS: Windows, Linux, Unix, Mac, Pocket PC, AS/400, OS/2, Palm
Software Terms: Design, Ico, Icon, Icons, Iconshock, Mobile, Pda, Perfect, Phone Icons, Ready
Size: 367.0 KB | License: Freeware | Category: Databases
Call Center Manager Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement...

OS: Windows
Software Terms: Agent Management, Agent Monitor, Call Center, Call Center Management, Call Center Report, Call Center Software, Contact Center, Contact Center Software, Ftc S Safe Harbor Requirement, Predictive Dialer
Size: 15.6 MB | License: Demo | Price: US$39.89 | Category: Utilities
WorkStation OPtimizer WorkStation Optimizer Cleans up junk and trash files to create more disc space on your machine. WorkStation Optimizer Cleans up junk and trash files to create more disc space on your machine. This tool is aimed at sensitive workstations (though works with ANY windows machine). Especially those with sensitive data like forex traders, stock...

OS: Windows
Software Terms: Clean Computer Registry, Clean Registry, Clean Windows 98 Registry, Clean Windows Registry, Download Xp Registry Clean, Edit Computer Registry, Error Fix, Error Repair, Fix Registry Error, Fix Windows 98 Registry
Size: 70.3 MB | License: Freeware | Category: Business
Sprinx CRM Start SprinxCRM is a full featured customizable web based CRM solution SprinxCRM allows a Company to effectively monitor its business activities and the service support it provide to existing clients while also recording the History of communications with clients and business partners. SprinxCRM connects transactions with contact data; documentation and defined projects and teams within your company (sales, service, call centers, help-desk, etc.);...

OS: Windows
Software Terms: Salesforce, Salesforce Com, Salesforce Crm, Software As A Service
Size: 8.9 MB | License: Shareware | Price: US$3 | Category: Misc. Utilities
Net Send GUI-Enterprise Messaging System Net Send GUI - Enterprise Messaging System - Smart-X . Net Send GUI - Enterprise Messaging System - Smart-X . sends rich text pop up messages to selected users, groups and computer accounts in your organization! Tracks which users received / approved the message.Supports terminal / Citrix server....

OS: Windows
Software Terms: And, Change, Changer, Clean, Due, Duplicate, Find, Ghost, Id, Identifiers
Size: 3.2 MB | License: Freeware | Category: Miscellaneous
Network Recorder NR - Network Recorder NR enables you to record and view screenshots of the activities of other users in your local network. NR - Network Recorder NR enables you to record and view screenshots of the activities of other users in your local network. You can see what any user did any day/hour, you can browse through the screens using sophisticated user-interface and...

OS: Windows
Software Terms: Call Center, Debug, Developrs, Helpdesk, Logger, Nr, Parents Control, Qa, Qc, Quality Assurance
Size: 10.0 MB | License: Freeware | Category: Screensavers
Images of India Screensaver Take a stunning visual journey through incredible India. Take a stunning visual journey through incredible India. The customizable screensaver for Windows features award-winning travel photos from PassingThroughIndia.com. Visit the majestic Taj Mahal, Kerala's soothing backwaters, Tamil Nadu's bull...

OS: Windows
Software Terms: Blog, Call Centers, Curry, India, Indian, Lonely Planet, Taj Mahal, Travel, Travel Log, Travelogue