ActiveXperts Helpdesk System



ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.

ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to improve response times to customers and improve accuracy of the responses to customers Keep calls organized by the use of (sub)categories, solve problems easier by finding solutions from previous responses.

The product runs as a service on Windows 2008, Windows 2003, Windows Vista, Windows XP and Windows 2000. The product is also offered as SaaS (Software as a Service).

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Size: 54.0 MB | License: Freeware | Category: Business
Web Help Desk Software - Free Ed. (.dmg) Intuitive web based free help desk software by Web Help Desk includes: Incident Management - Knowledge Base - LDAP / AD Sync - Two-way Email Integration - Reporting. Unrestricted Web Help Desk Lite Edition features for Mac OS X server installation. No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical...

OS: Mac OS X
Software Terms: Help Desk, Mac, Os X, Osx, Web Help Desk
Size: 7.3 MB | License: Freeware | Category: Business
VersaSRS HelpDesk FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser...

OS: Windows 2000, Windows XP
Software Terms: Help Desk, Service Request, Incident, Issue, Service, Web Based, Thin Client, Browser Based, Call Centre, Contact Centre
Size: 43.0 MB | License: Freeware | Category: Business
ManageEngine ServiceDesk Plus ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt knowledge mgmt functionalities. ITIL ready version is also available ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating...

OS: Windows2003, Windows XP, Windows 2000, Linux
Software Terms: Help Desk, Itil Help Desk, Itil, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, Sla Management, Contract Management, Purchase Order Management
Size: 23.7 MB | License: Demo | Price: US$99 | Category: Business
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OS: Windows 2000, Windows XP
Software Terms: Help Desk, Service Request, Incident, Issue, Service, Web Based, Thin Client, Browser Based, Call Centre, Contact Centre
Size: 3.2 MB | License: Shareware | Price: US$199 | Category: Business
ITIL Toolkits The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.

OS: BeOS PR, BeOS PR2, BeOS R3, BeOS R4, BeOS R4.5, BeOS R5, Mac OS X, Mac OS X Server, Palm OS 1.0, Palm OS 2.0, Palm OS 3.0, UNIX, Linux, Windows 3.1, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows CE 1.0, Windows CE 2.0, Windows CE 2.11, Windows CE 3.0, Pocket PC
Software Terms: Itil, Itil Help Desk, Itil Cmm, Itil And Cmm, Itil Certification, Itil And Data Center, Itil Training