ieSupportManager Helpdesk 1.63 Software ID: 23955
ieSupportManager Helpdesk



ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements.

POPULAR DOWNLOADS IN THIS SECTION
Add-Remove Pro
DiskPatch
Bios Logo Changer
Virtual Drive Creator
Cute Partition Manager
Web Speed Accelerator
Task Manager Fix
Print Merge Numerator
Data Recovery Wizard
Data Recovery Wizard - Unformat, Unerase & Data Recovery Utility for Windows 9x/Me/NT/2000/XP/2003, FAT, NTFS. Recover Lost Data from an accidental Format, Virus, Deleted Files, Folders, Partition, Hard Drives, Floppy, USB, Cameras, Metworks.
Download Now!
Recover Files
Recover Files is an award winning program that can undelete / recover deleted files after they have been deleted. Even files removed from the Recycle Bin, network drive, compact flash card, portable drives, in a DOS window, or from Windows Explorer.
Download Now!
Recovery Toolbox for Word
Tool helps to fix corrupted Microsoft Word and Rich Text files. Recover data from damaged MS Word files and Rich Text files. Repair *.doc, *,dot, *.docx, *.dotx, *.rtf files of Microsoft Word from Office 97, 2000, XP, 2002, 2003, 2007.
Download Now!
eXpress TimeStamp Toucher
Small freeware utility for changing the timestamp attributes of couple of files at once. Main features is include, but not limited by: recursive processing subfolders, setting date and time values for creation, modify and last access attributes.
Download Now!
Size: 437.0 KB | License: Demo | Price: US$49 | Category: Misc. Utilities
Responsive Knowledgebase Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

OS: Windows 3.1, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Software Terms: Technical Support, Tech Support, Support Desk, Help Desk, Knowledgebase, Database, Helpdesk, Supportdesk, Support
Size: 542.1 KB | License: Demo | Price: US$299 | Category: Misc. Utilities
Jitbit HelpDesk Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a...

OS: Windows2003, Windows XP, Windows Vista, Windows 2000
Software Terms: Help, Desk, Software, Issue, Tracking, Trouble, Ticket, Knowledge, Base, Asp.net
Size: 2.3 MB | License: Shareware | Price: US$950 | Category: Misc. Utilities
LBE Web Helpdesk Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc LBE Web Help Desk is operated entirely through your web browser and is designed to be used by both your support staff and your customers. Install once - use it anywhere! - Install the Web Helpdesk on a single machine then access it from...

OS: Windows2003, Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2000
Software Terms: Web Helpdesk, Helpdesk, Web Help Desk, Web Helpdesk Software, Helpdesk Software, Web Help Desk Software, Support, Customer Service, Customer Relations Management, Call Tracking
Size: 7.3 MB | License: Freeware | Category: Misc. Utilities
VersaSRS HelpDesk FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser...

OS: Windows 2000, Windows XP
Software Terms: Help Desk, Service Request, Incident, Issue, Service, Web Based, Thin Client, Browser Based, Call Centre, Contact Centre
Size: 102.4 MB | License: Shareware | Price: US$300 | Category: Misc. Utilities
Sky Blue Support Powerful customer support tool. Sky Blue Support is a fully featured customer relations management application that puts you and your staff in control by providing all the tools required by a busy support centre. The Help Desk Support software is presented in an easy to use,...

OS: Windows 98, Windows NT, Windows 2000, Windows XP
Software Terms: Help Desk Support Software, Crm, Helpdesk, Customer Relations Management