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Helpdesk
All / Freeware
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Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away.
Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support away from your PC.
OS: Windows2003, Windows XP, Windows Vista, Windows 2000 Software Terms: Connection, Helpdesk, Icmp, Online, Ping |
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FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser...
OS: Windows 2000, Windows XP Software Terms: Browser Based, Call Centre, Contact Centre, Help Desk, Incident, Issue, Issue Tracking, Service, Service Request, Thin Client |
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Alchemy Help Desk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the...
OS: Windows2003, Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2000 Software Terms: Hardware Inventory, Inventory, Inventory Software, Network Monitor, Nt Remote Control, Pc Control, Pc Remote Control, Remote Control Software, Software Distribution, Software Inventory |
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ViArt Shop Free is a powerful, flexible and easy to use PHP shopping cart system. It includes many advanced features such as a fully featured content management system, a forum, helpdesk support system and integration with Froogle and Paypal. ViArt Shop Free is a powerful, flexible and easy to use template-driven PHP shopping cart system, which is fully customisable to suit almost any design or function. It includes many advanced features such as a powerful content management system, a...
OS: BeOS PR, BeOS PR2, BeOS R3, BeOS R4, BeOS R4.5, BeOS R5, Mac OS X, Mac OS X Server, Linux, Windows 3.1, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP Software Terms: Cart, Cms, E-commerce, Forum, Mysql, Online, Php, Scripts, Shop, Shopping |
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A tool to allow helpdesk staff to reset Active Directory User Passwords. Optional Bulk Password Control allows password reset for many user accounts. Optional Bulk Modify component can be used to bulk update AD attributes. CSV/Excel Updates. Password Control is a tool designed to allow helpdesk staff and other IT support personnel to reset user passwords. It has a simple and intuitive interface that many users find more productive than a custom MMC console. Password Control is...
OS: Windows2003, Windows XP, Windows Vista, Windows 2000 Software Terms: Account Management, Active Directory, Active Directory Users, Ad, Ad Users, Admodify, Adsi, Bulk Modify, Helpdesk, Ldap |
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Intelligent Mailbook is a free, professional, project-based e-mail program for small business and home office use. It stores messages and message receipts in a new intuitive way, and uses an “Archive” for easy back- up and restore of messages. It has powerful automatic Tracking number (“support ticket”) generation and processing - ideal for help desks and service departments!
OS: Windows 3.1, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP Software Terms: Back Up, Back-up, Backup, E-mail, E-mail Client, Email, Helpdesk, Mail, Professional, Project |
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Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that.
OS: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000 Software Terms: Administration, Desk, Free, Help, Helpdesk, Inventory, Lan, Manage, Network, Pc |
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Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.
OS: Windows 98, Windows Me, Windows 2000, Windows XP Software Terms: Chat, Contact, Contact Manager, Contacts, Crm, Customer, Customers, Email, Email Management, Email Manager |
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Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets. Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid...
OS: Windows 98, Windows Me, Windows 2000, Windows XP Software Terms: Chat, Contact, Contact Manager, Contacts, Crm, Customer, Customers, Email, Email Management, Email Manager |
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ScreenStream lets others 'watch' your screen while you work. It can be used as the modern equivalent of the overhead projector. ScreenStream lets others 'watch' your screen while you work. It can be used as the modern equivalent of the overhead projector. When you run this program on your computer anyone else on your network (or even the internet) can view what is on your...
OS: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP Software Terms: Application Sharing, Conferencing, Desktop Sharing, Online Meetings, Online Training, Remote Support, Screen Sharing, Web Collaboration, Web Demos |
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt knowledge mgmt functionalities. ITIL ready version is also available ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating...
OS: Windows2003, Windows XP, Windows 2000, Linux Software Terms: Asset Management, Contract Management, Help Desk, Helpdesk Software, Inventory Management, Itil, Itil Help Desk, Knowledge Base, Purchase Order Management, Service Desk |