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Customer Service
All / Freeware
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VueChat Express is a technology that enables a web based Customer Service solution on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
OS: Mac OS 7.6, Mac OS 7.6.1, Mac OS 8, Mac OS 8.1, Mac OS 8.5, Mac OS 8.5.1, Mac OS 8.6, Mac OS 9, Mac OS 9.04, Mac OS 9.1, Mac OS X, Mac OS X Server, UNIX, Linux, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP Software Terms: Business, Chat, Client, Corporations, Crm, Customer, Customer Service Software, Customer Support Software, Enterprise, Express |
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Customer relationship management system for the growing customer-oriented sales and service enterprise. Easy-to-access features include customer and contact management, activity scheduling and tracking, order processing, customer service, inventory and agreement logging, management reporting and an interactive telemarketing module.
OS: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP Software Terms: Crm, Customer, Ecrm, Internet, Management, Relationship, System, Web, Windows |
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Vuechat: The Ultimate Solution for Customer Service. Create a new level of convenience for your customer! Vuechat allows customers to contact you through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a representative, you can converse with up to 6 conversations simultaneously.
OS: Cross-platform, Mac OS 7.6, Mac OS 7.6.1, Mac OS 8, Mac OS 8.1, Mac OS 8.5, Mac OS 8.5.1, Mac OS 8.6, Mac OS 9, Mac OS 9.04, Mac OS 9.1, Mac OS X, Mac OS X Server, UNIX, Linux, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP Software Terms: Affiliate, Client, Commission, Customer, Customer Service Software, Customer Support Software, Distribute, Representative, Resell, Server |
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Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).
OS: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000 Software Terms: Bizpep, Business, Costs, Customer, Excel, Flow, Line, Maximize, Minimize, Model |
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Customer service software, with the live help support to increase sale of your website. Easy to use. Perfect for web operator and sales, marketing representant. Live help with this chat customer service for your website. This software will enable you to interact in real-time with the visitors of your website. Include: Visitor monitoring, Operator Iniated Chat, Push UR, Geo localization.
OS: Windows 95, Windows 98, Windows NT, Windows XP Software Terms: Chat, Chatting, Customer, Customer Service, Customer Service Software, Geo Localization, Help, Interact, Live, Live Help |
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If you do any tree services, such as removal, pruning, chipping or any other such services, this software is for you. Now you can keep track of all past tree service jobs. You can tell what customer hires you the most, or the least. Keeptrack of telephone numbers, addresses and much more info for each customer you work for. You can search by dates, addresses,names and much more. Keep comments or special notes or other important information.
OS: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP Software Terms: Tree Business Software, Tree Doctor, Tree Removal, Tree Service, Tree Service Software, Tree Services |
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Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service. Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they...
OS: Windows2003, Windows XP, Windows Vista, Windows 2000 Software Terms: Crm, Help Desk, Live Chat, Live Customer Service, Live Customer Support, Live Help, Live Person, Live Support, Web Analytics, Web Statistics |
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Chat with your site's visitors and turn them into customers. AnswerChat is the low-cost customer service solution.
OS: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000 Software Terms: Answerchat, Call Center, Chat, Client Chat, Crm, Customer Service, Ecrm, Instant Messaging, Live Help, Messages |
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Save time and money with multi-user automated email response management. Respond to email in seconds! Email Responder analyzes mail, assigns it automatically, and selects the right pre-written templates to personalize replies. Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email customer service process, reduce...
OS: Windows2003, Windows XP, Windows Vista, Windows 2000 Software Terms: Automated Email, Automated Email Response, Automated Reply, Cost Reduction, Crm, Customer Relationship, Customer Relationship Management, Customer Service, Email Response Management, Email Template |
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Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which...
OS: Cross-platform Software Terms: Crm Software, Crm Solution, Customer Relationship Management, Daffodil Crm, Open Source Crm |
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For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the...
OS: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP Software Terms: Appointment, Calendar, Call Center, Contract, Crm, Crm Software, Customer, Customer Request, Customer Service, Customer Service And Support |
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Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
OS: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP Software Terms: Crm, Customer Relations Management, Customer Resource Management, Customer Service, Kms, Resource Management, Service Report, Work, Workorder Database |
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Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day...
OS: Windows 2000, Windows XP Software Terms: Call Tracking, Customer Management, Office, Service, Telemarketing |
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Powerful and affordable live customer software. LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again.
OS: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP Software Terms: Customer Service Software, Customer Support Software, Live Customer Service, Live Help, Live Help Software, Live Service Software, Live Support Software |
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AvailSuite is a Service Business Management Software, designed to effectively manage all aspects of a Service company. Affordable, easy to setup and use, it will organize all of your customer information, manage the products and services you provide, schedule and dispatch your staff, keep expenses under control, handle invoicing, and much more. Use a trial version for 30 days to ensure it fits all your needs. Our technical support is free.
OS: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP Software Terms: Accounting, Customers, Invoices, Orders, Persona, Scheduling, Service Business Management Software, Small Business Management Software, Sme Management |
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PropWeb is proven technology from PCAONLINE.com that provides everything you need for the best in customer service and saves you money. Features include news groups, support forums, reporting ability, contact management, asset management, order processing, call management, and email.
OS: Windows 95, Windows 98, Windows NT, Windows 2000 Software Terms: Asset Tracking, Crm, Customer Service Software, Help Desk |
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SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. SightMax has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Chat Conferencing and Operator 'Coaching', Operator Initiated Chat, Secure Chats, Canned Responses, Co-Browse and more...
OS: Windows 2000, Windows XP Software Terms: Chat Room, Chat Technical Support, Crm, Customer Service Software, Free Live Support Chat Software, Humanclick, Live Chat, Live Chat Software, Live Chat Support, Live Customer Service Chat |
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ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to improve response times to customers and improve accuracy of the...
OS: Windows2003, Windows XP, Windows Vista, Windows 2000 Software Terms: Change, Foundation, Help Desk, Helpdesk, Incident, Itil, Itsmf, Management, Problem, Servicdesk |
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Service Process executor software for service centers and workshops. Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.
OS: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP Software Terms: Service Center Operator, Service Center Software, Service Centers, Service Management, Workshops |
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Designed with small business in mind as a detailed transaction management tool for your daily service operations. Provides quotation and billing features, customer management, labor and material cost tracking. Built the data system to provide you with the sophisticated data entry and easy to use environment. Lotus Approach 97 Required.
OS: Windows 95, Windows 98, Windows Me Software Terms: Business Letters, Collections, Credits, Customer Database, Database, Forms, Lotus Approach, Product Information, Reports, Returns |