ActiveXperts Helpdesk System 2.0 Software ID: 45617



Dialup(56k)  -   10 m 28 s
ISDN(128k)  -   04 m 35 s
DSL(512k)  -   01 m 09 s
Cable(1024k)  -   35 s
T1(1484k)  -   24 s
ActiveXperts Helpdesk System 2.0 Description

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.

ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to improve response times to customers and improve accuracy of the responses to customers Keep calls organized by the use of (sub)categories, solve problems easier by finding solutions from previous responses.

The product runs as a service on Windows 2008, Windows 2003, Windows Vista, Windows XP and Windows 2000. The product is also offered as SaaS (Software as a Service).

Size: 7.3 MB | License: Freeware | Category: Business
VersaSRS HelpDesk FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser...

OS: Windows 2000, Windows XP
Software Terms: Help Desk, Service Request, Incident, Issue, Service, Web Based, Thin Client, Browser Based, Call Centre, Contact Centre
Size: 20.5 MB | License: Demo | Price: US$130 | Category: Business
CISS Help Desk System CISS - Client Integrated Support System is a powerful help desk software system, that WILL allow you to improve your service and save you time and save you money in the process. CISS help desk software system, provides problem logging, tracking and assignment, essential for your business to provide the highest level of customer support.

OS: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000
Software Terms: Help Desk, Helpdesk, Help Desk Software, Call Centers, Call Centres, Customer Service, Software, Customer Support, Technical Support, Crm
Size: 23.7 MB | License: Demo | Price: US$99 | Category: Business
VersaSRS Help Desk Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization. versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser...

OS: Windows 2000, Windows XP
Software Terms: Help Desk, Service Request, Incident, Issue, Service, Web Based, Thin Client, Browser Based, Call Centre, Contact Centre
Size: 2.3 MB | License: Shareware | Price: US$950 | Category: Business
LBE Web Helpdesk Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc LBE Web Help Desk is operated entirely through your web browser and is designed to be used by both your support staff and your customers. Install once - use it anywhere! - Install the Web Helpdesk on a single machine then access it from...

OS: Windows2003, Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2000
Software Terms: Web Helpdesk, Helpdesk, Web Help Desk, Web Helpdesk Software, Helpdesk Software, Web Help Desk Software, Support, Customer Service, Customer Relations Management, Call Tracking
Size: 3.2 MB | License: Shareware | Price: US$199 | Category: Business
ITIL Toolkits The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.

OS: BeOS PR, BeOS PR2, BeOS R3, BeOS R4, BeOS R4.5, BeOS R5, Mac OS X, Mac OS X Server, Palm OS 1.0, Palm OS 2.0, Palm OS 3.0, UNIX, Linux, Windows 3.1, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows CE 1.0, Windows CE 2.0, Windows CE 2.11, Windows CE 3.0, Pocket PC
Software Terms: Itil, Itil Help Desk, Itil Cmm, Itil And Cmm, Itil Certification, Itil And Data Center, Itil Training
Size: 9.9 MB | License: Shareware | Price: US$199 | Category: Business
Help Desk Software - Service Log for Access Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration

OS: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Software Terms: Help Desk Software, Help Desk, Helpdesk Software, Helpdesk, Help, Desk, Software, Call Centre Software, Call Centre, Callcentre
Size: 11.2 MB | License: Shareware | Price: US$425 | Category: Business
Abacus HelpDesk Manage activities, scheduling, updates, and closing of service requests. The Web browser interface lets users across your intranet or Internet access the system. Every issue can be assigned a priority level, and there is no limit to the number of levels that can be used. HelpDesk Master features customizable database fields and screens, remote access, word search capability, and security. Abacus HelpDesk is multi language supports English,...

OS: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Software Terms: Help Desk, Administration, Inventory, Helpdesk
Size: 12.7 MB | License: Shareware | Price: US$349.99 | Category: Business
DataTrack System The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk,...

OS: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Software Terms: Support Management, Help Desk Software, Call Center, Work Order Management, Customer Support, Issue Tracking, Trouble Ticket, Defect Tracking, Helpdesk, Helpdesk Software
Size: 5.1 MB | License: Shareware | Price: US$900 | Category: Business
LBE Desktop Helpdesk Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our...

OS: Windows2003, Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2000
Software Terms: Help Desk, Helpdesk, Help Desk Software, Helpdesk Software, Help Desk System, Helpdesk System, Customer Support, Problem Resolution, Call Center, Customer Service
Size: 637.0 KB | License: Shareware | Price: US$245 | Category: Business
Web Based Helpdesk Add-In for MS Outlook A web based help desk solution add-in for MS Outlook for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so reduces overall costs. Quick to install & simple to deploy into your existing infrastructure. Free 14-day trial.

OS: Windows NT, Windows 2000, Windows XP
Software Terms: Help, Desk, Outlook, Internet, Intranet, Support, It, Route, Sms, Article