LIVECHAT Contact Center 5.7

Software ID: 37844
 (512k)  -   03 m 15 s
 (1Mb)  -   01 m 38 s
 (2Mb)  -   49 s
 (5Mb)  -   20 s
 (10Mb)  -   10 s
LIVECHAT Contact Center 5.7 Description

LIVECHAT Contact Center is a customer service solution. With chat button placed on the website, visitors without installing any software receive simple quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information page are just basic features to start with. Application includes search engine icons to make easy recognizing referring website, the possibility of setting up link shortcuts and canned answers and also allows to transfer the customer between different agents without losing chat history. LIVECHAT Contact Center allows multiple conversations with customers, partners and employees at the same time. Also, more advanced users will appreciate the feature of tracking chat conversion in Google Analytics, calendar with Google Calendar and MS Outlook synchronization and departaments and rights management. Shared chat history and the fact, that every agent's activity is later reflected in the statistics system, make LIVECHAT Contact Center useful tool in online sales and support. The application fills the gap between phone and email communication. Customers and web visitors receive free and instant access to the needed information, while the agents can provide support up to 5 times more effective than on the phone, capturing customers directly on the website and guiding them through the sales process. If needed, the application allows agent to take over customer's desktop if he agrees to it. All the data transmission in Contact Center is processed with SSL encoded protocol, what guarantees top security level and safe communication channel in the company.

Size: 3.2 MB | License: Demo | Price: US$59.99 | Category: Enterprise Software
Live Help 123 Live Help 123 - Live help, live support, live sales and instant messaging. Live Help 123 is a hosted service that allows visitor to your web site to communicate with sales people and support staff using a web browser in real time. The application is hosted on Akeni's own server, with us providing the administration and support for it. You only need to download a small, easy to use client side software for the operator.

OS: Windows, Linux
Software Terms: Live Help, Live Support, Live Sales, Instant Messaging, Web Chat, Chat, Conference, Notification, Email, Server
Size: 4.5 MB | License: Freeware | Category: Enterprise Software
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OS: Windows
Software Terms: Software, Crm, Customer, Customers, Webmaster, Support, Sales, Live Chat, Live Help, Live Support
Size: 6.8 MB | License: Freeware | Category: Enterprise Software
Boldchat Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site. Paid editions allow managing leads, emails, click-to-call and tickets. Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid...

OS: Windows
Software Terms: Crm, Customer, Customers, Webmaster, Support, Sales, Live Chat, Live Help, Live Support, Chat
Size: 15.1 MB | License: Commercial | Price: US$36 | Category: Enterprise Software
LiveChat LiveChat is an online chat software solution for online customer service and support sales through website. LiveChat allows website owners to provide support over free live chat, invite website visitors to chat and never miss any sales opportunity. LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service...

OS: Windows, Mac
Software Terms: Live Chat Software, Live Help, Live Support, Call Center, Live Chat, Live Help Software, Live Person, Live Support Software, Support Software, Call Center Software
Size: 20.4 MB | License: Shareware | Price: US$299 | Category: Enterprise Software
123 Live Help Chat Software 123 Live Help is a web-based live support software, which offers both professional hosting service & live chat software, and also free installation & integration service for both solutions. It enables the e-business websites to offer online instant help to visitors, and turn potential customers to buyers. It supports from 1 seat to unlimited seats of operators, which makes it the right solution for business of any sizes. * Real-time video chat...

OS: Windows
Software Terms: Flash Chat, Php Chat, Online Chat Software, Java Chat, Live Help Chat, Adult Chat Software, Add Chat To Website, Chat Software, Video Chat, Cam Chat
Size: 37.6 MB | License: Shareware | Price: US$599 | Category: Enterprise Software
123 Live Help (Linux) 123LiveHelp is the most powerful live help software but easy as 1-2-3. 123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors...

OS: Linux
Software Terms: Chat Software, Flash Chat Hosting, Video Webcam Audio, Chat Server, Live Help, Im, Facebook-like Messenger
Size: 12.2 MB | License: Shareware | Price: US$599 | Category: Enterprise Software
123 Live Help (Mac) 123LiveHelp is the most powerful live help software but easy as 1-2-3. 123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors...

OS: Linux
Software Terms: Chat Software, Flash Chat Hosting, Video Webcam Audio, Chat Server, Live Help, Im, Facebook-like Messenger
Size: 24.8 MB | License: Shareware | Price: US$599 | Category: Enterprise Software
123 Live Help 123LiveHelp is the most powerful live help software but easy as 1-2-3. 123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors...

OS: Linux
Software Terms: Chat Software, Flash Chat Hosting, Video Webcam Audio, Chat Server, Live Help, Im, Facebook-like Messenger
Size: 35.6 MB | License: Shareware | Price: US$299 | Category: Enterprise Software
123 Live Help Chat Software Linux 123 Live Help is a web-based live support software, which offers both professional hosting service & live chat software, and also free installation & integration service for both solutions. It enables the e-business websites to offer online instant help to visitors, and turn potential customers to buyers. It supports from 1 seat to unlimited seats of operators, which makes it the right solution for business of any sizes. Highlights of...

OS: Linux
Software Terms: Chat Software, Flash Chat Hosting, Video Webcam Audio, Chat Server, Live Help, Im, Facebook-like Messenger
Size: 20.0 MB | License: Shareware | Price: US$299 | Category: Enterprise Software
123 Live Help Chat Software Mac 123 Live Help Chat Software can show your website visitors a live agent which is just a click-away and enable your operators to live Text Chat/Video Chat with them. And SkypeIn Service enables your operators to call or answer visitors in text or voice messages via Skype directly with just a click of the mouse. It is secure, fast, flexible, customizable & cost-effective. It offers full function to operators online, such as auto-detect customers...

OS: Mac, Other, MS-DOS
Software Terms: Chat Software, Flash Chat Hosting, Video Webcam Audio, Chat Server, Live Help, Im, Facebook-like Messenger