"The best software to manage service calls !" GDS 2000 is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external. GDS 2000 is a software so simple to use that after installation, you are ready to use it. GDS 2000 is the perfect way to manage all kind of service calls. Easy to use, this tool allows you to quickly track open service calls, the evolution of them, the solutions brougth on similary problems, etc. So, GDS 2000 is incontestably the indispensable tool for all organizations who care about the quality of their service. Unlimited number of actions by service call. No-limit data transactions. Run in stand-alone and network environment. Data importation using a wizard. Data exportation in many file formats, purge of data when you want. Service calls print, more than 20 reports. Complete online help. Amount of worked time by action and service call. Advanced search, multiple filters, multi sort order. Display of the service calls to the screen personalized according to your needs. Free unlimited e-mail support.