ActiveXperts Helpdesk System 2.0 Software ID: 45617
ActiveXperts Helpdesk System 2.0 Description

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.

ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to improve response times to customers and improve accuracy of the responses to customers Keep calls organized by the use of (sub)categories, solve problems easier by finding solutions from previous responses.

The product runs as a service on Windows 2008, Windows 2003, Windows Vista, Windows XP and Windows 2000. The product is also offered as SaaS (Software as a Service).

Windows2003, Windows XP, Windows Vista Ultimate, Windows Vista Starter, Windows Vista Home Premium, Windows Vista Home Basic, Windows Vista Enterprise, Windows Vista Business, Windows 2000
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Size: 7.3 MB | License: Freeware | Category: Business
VersaSRS HelpDesk FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser...

OS: Windows 2000, Windows XP
Software Terms: Help Desk, Service Request, Incident, Issue, Service, Web Based, Thin Client, Browser Based, Call Centre, Contact Centre
Size: 20.5 MB | License: Demo | Price: US$130 | Category: Business
CISS Help Desk System CISS - Client Integrated Support System is a powerful help desk software system, that WILL allow you to improve your service and save you time and save you money in the process. CISS help desk software system, provides problem logging, tracking and assignment, essential for your business to provide the highest level of customer support.

OS: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000
Software Terms: Help Desk, Helpdesk, Help Desk Software, Call Centers, Call Centres, Customer Service, Software, Customer Support, Technical Support, Crm
Size: 23.7 MB | License: Demo | Price: US$99 | Category: Business
VersaSRS Help Desk Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization. versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser...

OS: Windows 2000, Windows XP
Software Terms: Help Desk, Service Request, Incident, Issue, Service, Web Based, Thin Client, Browser Based, Call Centre, Contact Centre
Size: 2.3 MB | License: Shareware | Price: US$950 | Category: Business
LBE Web Helpdesk Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc LBE Web Help Desk is operated entirely through your web browser and is designed to be used by both your support staff and your customers. Install once - use it anywhere! - Install the Web Helpdesk on a single machine then access it from...

OS: Windows2003, Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2000
Software Terms: Web Helpdesk, Helpdesk, Web Help Desk, Web Helpdesk Software, Helpdesk Software, Web Help Desk Software, Support, Customer Service, Customer Relations Management, Call Tracking
Size: 3.2 MB | License: Shareware | Price: US$199 | Category: Business
ITIL Toolkits The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.

OS: BeOS PR, BeOS PR2, BeOS R3, BeOS R4, BeOS R4.5, BeOS R5, Mac OS X, Mac OS X Server, Palm OS 1.0, Palm OS 2.0, Palm OS 3.0, UNIX, Linux, Windows 3.1, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows CE 1.0, Windows CE 2.0, Windows CE 2.11, Windows CE 3.0, Pocket PC
Software Terms: Itil, Itil Help Desk, Itil Cmm, Itil And Cmm, Itil Certification, Itil And Data Center, Itil Training